Installation on Ubuntu 24.04 not possible

Hey,

Unfortunately it is not possible to install Paperwork under Ubuntu 24.04. It is displayed in the store, but no package information is displayed and installation is also not possible.

An installation via source code or AppImage also failed and Flatpak is out of the question for me because of the network scanner.

Has anyone had similar experiences or knows a solution?

Thank you!

Hello, I have the same issue. It is as if the path to the paperwork repository containing the files to download were incorrect.

You wrote on May, 2 and it is now June, 10, I hope the team will finally check this out. Maybe we should consider trying, if nothing happen, to reach them directly, because this kind of problem makes them to loose lots of people who, after installation of a linux OS and the tour they usually make at that point to choose among the different applications proposed, will skip paperwork because of this.

This is very bad.

I tried to install it manually but it was not possible due to a problem about locating the package (which confirms my supposition about the path problem). Here’s what I have when I try to install it with command line :

$ sudo apt install paperwork-gtk paperwork-gtk-l10n-fr paperwork-shell
[sudo] password for [my user name]: 
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
E: Unable to locate package paperwork-gtk
E: Unable to locate package paperwork-gtk-l10n-fr
E: Unable to locate package paperwork-shell

Let’s hope it will be fixed soon.

Have a nice day.

Hello,

This is a Debian/Ubuntu packaging problem, not an openpaper.work one.

For GNU/Linux, the only packages that I provide officially are the Flatpak package and the AppImage package.

For Debian and Ubuntu, the packages come from Debian and are packaged by a third-party dev/maintainer. For some reason, Paperwork packages are not available in Debian testing at the moment. If I’m not mistaken, Ubuntu is based on Debian testing, hence the missing packages in Ubuntu too.

Unfortunately, now that Ubuntu 24.04 has been released, I don’t know if this problem can be fixed. You may have to fall back on the Flatpak or AppImage packages. This problem should be discussed on Debian bug tracker (or Ubuntu bug tracker).

Hello,

Thank you for your quick answer, it is really appreciated to see how dedicated you are with your application.

I discoverd Paperwork through a linux application manager (which by the way is named “Discover”), without it I would never have know about this great software.

I’ll probably try to write about this problem on a Debian, Ubuntu (or Kubuntu, I use the KDE environment) bug tracker thread of their own to ask them to fix this.

If you do it before (you would certainly explain it better than I could do), it would be great and I will be happy to see Paperwork back on their store.

Let’s hope it will be fixed soon.

Best regards.

PS : Je viens de remarquer que tu es sans doute francophone,…du coup, sincères salutations à toi depuis la Belgique :wink:

Hello again,

thank you for your answers! Unfortunately the Appimage even does not work. If you try to start it throws the following exception:

Traceback (most recent call last):
File “/tmp/.mount_paperwbDNIuD/usr/bin/paperwork-gtk”, line 5, in
from paperwork_gtk.main import main
ModuleNotFoundError: No module named ‘paperwork_gtk’

So paperwork is unusable for ubuntu 24.xx users so far. Does someone else this error?

Thank you very much for your help!
Kind regards

Yes, I too have the same error on Linux Mint 22 (base Ubuntu 24). I upgraded from Mint 21.3 where I used the Appimage and all was fine. Now, in Mint 22, I can’t use the Flatpak version as I use a networked scanner, the Appimage doesn’t work, as described above, and the Mint package repository only points to the Flatpak version. So I am now screwed all round.
Any chance of a fix? Either a fix for the network functionality with Flatpak or getting the Appimage to work would be good.

Just a status update:
I had a look today at the appimage.
I’ve fixed one problem (python version has changed in the base Debian used for building the appimage). But something else has broken, and at the moment I’m really unclear what.
It’s broken for everybody.

OK, while I’m still not clear what the bug is, I have been able to work around it.

Also I’ve added an extra step in the build pipeline to ensure such regression doesn’t happen again silently.

Build including the fix is on its way and will automatically be uploaded on openpaper.work when done.

I’ve same problem with network scanner and Mint 22, based on Ubuntu 24. The mentioned link about “work around it” is rejected.
Any news on how to get network scanner running?

Yep, the AppImage appears to be broken again … (this is getting really tiresome).

Gnome’s gitlab is out-of-order at the moment, hence the broken link. But the link wouldn’t have helped you much anyway.

Without Gnome’s Gitlab, I cannot fix the AppImage. So for now we have to wait.

Thanks for quick response. So my work around would be: scan with ‘Epson Scan 2’ app and import .pdf to Paperwork. One additional step, but okay for the time being.
Please keep the thread informed.

The AppImage is fixed.